Visitor on your site now
villa, sleeps 8, July
Compared two villas
20:52Came back, changed the dates
21:33Left without enquiring
21:36They browse but never enquire Real buying intent, gone in a click. Nobody saw it, so nobody helped.
Your best salesperson.
For every customer.
Turn more customer interest into bookings, revenue and lasting relationships with AI sales and account managers that understand how your business sells.
Ana Ruiz · returning guest · stayed March 2026
Eight of us, late July. Same villa if it’s free?
First, I’ll check Sa Punta for late July and what Ana had last time.
Searched bookings and memory for Ana Ruiz
BSa Punta · 19–26 July Booking engineFree
MStayed March 2026 Chef, cot for the baby2 notes
PPeak July rate Pricing rulesWithin margin
Checked live availability
Welcome back, Ana. Sa Punta is free 19–26 July and sleeps ten. I’ve added the chef and the cot you had last time. Shall I hold it for 24 hours?
Yes, hold it please.
Held Sa Punta for 24 hours, within your pricing rules
Revenue walks out of the door every day.
From customers who browse but never enquire, leads that aren’t followed up, and past customers who never return.
Website enquiry
JM
James Mbeki14 hours ago
“Two-bed from March? Could move fast.”
Waiting for a reply
14:22:07No reply
ReplyAssignSnooze
Leads aren’t followed up By the time someone replies, they’ve booked with whoever answered first.
Past customerLast stay
ARAna RuizMar 2025✕
TBTom BeckerAug 2024✕
PSPriya ShahDec 2024✕
LMLouis MartinJun 2025✕
EKElif KayaOct 2024✕
Contact sinceNone
Past customers never return What they loved lives in someone’s inbox, so the next booking goes elsewhere.
Your best salespeople know how to build relationships, recommend the right products and close complex sales. But they can’t personally manage every visitor, enquiry and customer.
Traditional AI chatbots don’t solve this.
They answer FAQs and collect leads, but rarely understand the customer, your inventory or the commercial decisions needed to make a sale.
Typical chatbot
Is the sea-view villa free in July for eight?
Great question! Please leave your email and a member of our team will be in touch.
Leave emailFAQsOpening hours
What we believe
Every customer should receive the attention and expertise of your best account manager, without having to scale your sales team.
What Alongside does
Alongside connects customer behaviour, sales knowledge, booking history and live commercial data to build AI sales and account managers that work across the entire customer journey.
Website searchesViewed productsRepeat visitsAbandoned bookings
AlongsideLearning from your data
SignalsSalesAccount managementCustomer behaviour. Searches, viewed products, repeat visits and abandoned bookings.
Signals. Find opportunities before customers enquire.
- Identify buying intent from website searches, viewed products, repeat visits, abandoned bookings and other behavioural signals.
- Understand what customers are interested in, even before they contact your sales team.
- Recognise when and how to engage, rather than waiting for customers to ask for help.
Mallorca · sleeps 10 · heated poolSa Punta
Anonymous visitor · Mallorca villasVisit 4
Filtered for 8 guests, July20:41
Viewed Sa Punta three times20:52
Opened the enquiry form, then left21:33
Buying intentHigh
Alongside · offered helpStill deciding between villas? Sa Punta is free for your July week and sleeps ten. Want me to hold it?
Sales. Convert more interest into revenue.
- Engage customers through website chat, email and messaging, with voice where appropriate.
- Qualify enquiries, answer complex questions and recommend products based on individual requirements.
- Check live availability, create tailored offers and quotes, handle objections and follow up automatically.
- Use your team’s commercial knowledge, pricing rules and sales strategies, escalating to humans when needed.
Eight of us, late July. Heated pool and a chef? Our budget is around €30,000.
Talking on website chatWhatsAppemailvoiceMTWTFSS141516171819202122232425262728293031123
Eight guests, a heated pool and a chef. Checking what fits the budget.
Checked live availability for 19–26 July
Matched 10 beds, heated pool, chef for 5 dinners
Applied your peak-season pricing rules
Sa Punta · sleeps 10
19–26 July · heated pool · chef for 5 dinners
€29,600
That’s within budget, including the chef. I can hold it for 24 hours while you confirm flights.
Events over 20 guests go to Sophie, with the full conversation
Personalised account management
Grow every relationship.
Book a demoGive each customer a persistent AI account manager that remembers their preferences, conversations, purchases and requirements.
Personalise recommendations, outreach and marketing around what each individual actually wants.
Identify relevant upgrades, cross-sell opportunities, abandoned enquiries and reasons to rebook.
Build longer-lasting customer relationships without adding proportional headcount.
Reason to rebookSa Punta just opened for Easter, the week Ana asked about.
Send offerHold the week
Remembered
Ana Ruiz
StayedMarch 2026, party of 4
LovedWindow table, the Barolo
NeedsNut-free menus
NextEaster, same villa
The outcomes for your business
Every part of Alongside is tied to a commercial result you can measure.
More bookings
Higher visitor-to-enquiry and enquiry-to-booking conversion.
Visitors
Enquiries
Bookings
TodayWith AlongsideIllustrative
More revenue per customer
Personalised upgrades, packages and cross-selling.
More repeat business
Proactive rebooking, retention and customer win-back.
Lower sales costs
Automated qualification, quoting, routine conversations and follow-ups.
Better profitability
Offers informed by live supply, margins and commercial priorities.
Understand customersConvert salesGrow lifetime value
One connected commercial system for understanding customers, converting sales and growing lifetime value. Not another chatbot.
Where this goes next
AI agents selling to AI agents
Soon, customers will increasingly use personal AI agents to search, compare and book on their behalf. Businesses will need their own commercial agents that can respond, construct offers and negotiate within their own rules.
Poppy · agent-to-agent experimentStep 1 of 5
Guest’s AI agentTwo nights, 14–16 November, sea view. Budget €380 a night. Flexible on breakfast.
Hotel’s agentA sea-view double is free. Our best rate is €420 a night with breakfast.
Guest’s AI agentWould €370 without breakfast work? My client can book now.
Hotel’s agent€395 without breakfast, with a late checkout included. Shall I hold it for 15 minutes?
Accepted · booking confirmed
Hotel’s agent, thinking privately
Availability3 sea-view rooms free midweek. Tuesday is quiet.
Pricing boundaryNever below €380. Breakfast costs us €25.
Commercial objectiveFill midweek. Late checkout costs nothing on a Wednesday.
Outcome€395 keeps margin above target. Guest gets more than they asked for.
Watch the experimentTry it yourself
The same commercial intelligence that helps businesses sell to customers today could eventually allow them to sell directly to customers’ AI agents.
Work with us
We’re starting with high-value travel, hospitality and booking businesses where customer understanding and personalised sales make a meaningful difference.
Villas and travel
Hotels
Furnished living
Student accommodation
How we start
- 1
One focused commercial workflow Such as late-night enquiries, abandoned bookings or past-guest rebooking.
- 2
Integrated with your existing systems Your booking engine, CRM, inbox and messaging. Nothing to replace.
- 3
Measured against your normal process So you see exactly what Alongside adds.
What we measure
Incremental bookings Bookings that wouldn’t have happened otherwise.
Revenue More value from the demand you already have.
Contribution Profit after costs, commission and discounts.
Sales efficiency Less time and cost for every booking.
Your best salesperson.
For every customer.
Our goal is simple: help your business convert more of the demand it already has, and make every customer relationship more valuable.